Frequently Asked Questions
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For the most up-to-date and authoritative information on council services, policies, permits, and programs, the best place to start is the City of Monash website.
This ensures you’re accessing current information directly from council. -
Issues such as road maintenance, graffiti, dumped rubbish, and public safety concerns can be reported directly through the City of Monash Report an Issue page.
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Planning applications, objections, and planning information are managed through the City of Monash planning portal.
If you have concerns about a specific development, I encourage you to review the application details on the Monash website and lodge feedback through the formal process so it becomes part of the official record.
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Information about parking rules, permits, fines, and parking enforcement is available on the City of Monash parking page website.
This includes resident permits, time restrictions, and how to dispute or enquire about an infringement.
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The City of Monash website provides details on grants, facility bookings, community programs, and support available for local groups and events.
The community grants page is the best starting point if you’re involved in a sporting club, community organisation, or neighbourhood group.
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Rates notices, payment options, concessions, and financial hardship support are all managed through the City of Monash Rates Page.
If you’re unsure about your rates or need support, the website outlines available options and contact details.
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Phone: 03 9518 3555
After hours service: 03 9518 3555
Calling from overseas: +61 3 9518 3555
Email: mail@monash.vic.gov.au
Mail: PO Box 1, Glen Waverley 3150
In person
Civic Centre
293 Springvale Road, Glen Waverley 3150
Open: 8.30am - 5pm (Monday - Friday), closed on public holidaysOakleigh Service Centre
3 Atherton Road, Oakleigh 3166
Open: 8.30am - 5pm (Monday - Friday), closed on public holidays
Further information at the call / visit us page. -
Council meeting agendas, minutes, and decisions are published on the City of Monash council meetings page.
Reviewing these materials is a good way to stay informed about what council is considering and how decisions are made.
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I’m always available to hear from residents of Banksia Ward and the broader Monash community.
For many day-to-day service requests — such as reporting issues, permits, or payments — the fastest and most effective option is to contact council directly through the City of Monash website.
Please feel free to contact me when:
you’re unsure where to start
an issue is ongoing or hasn’t been resolved
you want to raise a broader community concern
you’d like to share local feedback or ideas
you’re seeking advocacy or clarification on council processes
Part of my role is to listen, help guide issues to the right place, and advocate where appropriate.
Im allways available at: Cameron.little@monash.vic.gov.au